Seller Fees & Policies
At Kozicart, we aim to keep our seller fee structure simple and transparent. This page explains the fees and payment-related policies that may apply when selling through the Kozicart marketplace.
The applicable fees and terms will be communicated to sellers before they begin selling on the platform.
Seller Registration
Registration Fee
Seller registration may be free unless otherwise specified by Kozicart.
There may be no upfront registration charge simply for creating a seller account.
Marketplace Commission
Kozicart may charge a commission on products sold through the marketplace.
The applicable commission rate may depend on the product category, seller arrangement, promotional program or other marketplace terms.
The applicable commission will be communicated to the seller before or during onboarding.
How Commission Works
Where applicable, the commission is calculated based on the eligible order value according to the current Kozicart seller fee structure.
For example, if a product is sold for ₹500 and the applicable commission is 10%, the marketplace commission would be ₹50.
The actual calculation may vary depending on applicable taxes, discounts, shipping charges, refunds or other marketplace adjustments.
Payment Processing Charges
Payment processing or transaction charges may apply depending on the payment method and payment service provider used for an order.
Where applicable, such charges will be communicated to sellers as part of the applicable fee structure.
Shipping Charges
Shipping charges may vary depending on:
- Seller location
- Customer location
- Product weight and dimensions
- Delivery service
- Shipping method
- Order value
- Applicable shipping arrangements
The person responsible for shipping charges may vary depending on the marketplace arrangement and seller configuration.
The applicable shipping charges will be displayed or communicated where appropriate.
Seller Discounts & Promotions
Kozicart may occasionally offer promotional campaigns, discounts or special programs.
Participation in certain promotions may be optional or may have specific terms.
If a promotion affects the seller's earnings, the applicable terms will be communicated before participation wherever applicable.
Refunds & Cancellations
If an order is cancelled or refunded, the corresponding seller settlement may be adjusted according to the applicable refund and cancellation policy.
Any marketplace commission or applicable charges relating to a cancelled or refunded order will be handled according to the current seller fee structure.
Seller Settlements
Eligible seller earnings will be settled to the verified payment or bank account registered with Kozicart.
Settlement may be subject to:
- Successful order completion
- Payment confirmation
- Applicable returns or refunds
- Cancellation adjustments
- Marketplace fees
- Payment processing charges
- Other applicable deductions
The applicable settlement schedule will be communicated during seller onboarding.
Taxes
Sellers are responsible for understanding and complying with the tax and regulatory requirements applicable to their business and products.
Kozicart may collect or provide information required for marketplace reporting or other applicable compliance requirements.
Sellers should obtain appropriate professional advice where necessary.
Changes to Fees
Kozicart may update its fee structure, commission rates, shipping arrangements or other seller charges from time to time.
Where a change materially affects sellers, Kozicart will communicate the updated terms through appropriate channels.
The latest published fee structure will apply to orders placed after the effective date of the change, subject to the applicable seller agreement.
Questions About Seller Fees?
If you have questions about commissions, settlements, shipping charges or other seller fees, please contact Seller Support.
- Email: sellers@kozicart.com
- Phone: +91 96206 39268
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